A new approach to Fire & Security...
We pride ourselves on our professionalism and knowledge of the fire and security industry, but we believe what sets us apart is our people. We have handpicked industry professionals who are friendly, approachable and are passionate about delivering compliance with great customer service.
To enable us to create the same ethos throughout the business, we have four key areas that we focus on, to ensure we are always striving to exceed our customers expectation and maintain the highest standards. We call this ‘The Optimum Way’ (The 4 P’s)!
The 4 Optimum P's
All of the Optimum Team are experienced in the fire and security industry. We also look for the right kind of people that are friendly, easy to deal with and passionate about what they do. We believe in investing in our team and providing ongoing training, to ensure we are always able to provide the highest quality service to our customers.
To enable us to deliver our vision of providing the best customer service in the industry, we have created a seamless process to ensure we always exceed our customers’ expectations. This means you are always kept up to date on job progress, you are never left with a system that does not comply with legislation and you do not have to chase us to get answers.
We work with the industry’s leading manufacturers to ensure we can always provide a solution to meet any requirements. We understand that there is not a ‘one size fits all’ solution to safety and security, we ensure we take the time to listen to your requirements and design bespoke solutions with suitable products to fit that solution.
Fire safety and security is important to every business and we understand that not everyone can be an expert. We always aim to create a partnership with our customers, meaning you can be assured that we will always be there to help, should you need it. Whether that be legislative advice, a quick response to a system fault or working along-side us for the design and installation of a new system.